cv96 Terms and Conditions

1.1 Introduction

cv96 is an online betting and casino platform operated for users in Bangladesh. The platform is accessible via the domain cv96.cam. These terms and conditions ("Terms") form a legal agreement between cv96 ("we", "us") and the user ("you", "member").

1.2 Applicability of Terms

These Terms apply to all services, games, promotions, bonuses, and any other activities on the cv96 platform. Our Privacy Policy and Responsible Gaming Policy are also in effect alongside these Terms. In the event of any conflict, these main Terms shall take precedence.

2.1 Age Limit

You must be at least 21 years old to register and participate on the cv96 platform. Access to this platform is permitted only to those aged 21 or above. Minors are strictly prohibited from creating or using an account.

2.2 Other Eligibility Requirements

To register, you must confirm that:

• You are a legally competent individual with the right to enter into a contract in your own name.
• You are operating the account for your own benefit and not as a representative of any third party.
• You are not enrolled in any gambling self-exclusion program.
• The information you provide is true, complete, and accurate.

3.1 Single Account Policy

Each individual may create only one account. If a person holds multiple accounts, those accounts will be closed and the associated balances may be forfeited. Creating multiple accounts using the same IP address, device, or payment method will also be considered a violation of the single-account policy.

3.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. You are personally responsible for all activities carried out through your account. If you suspect unauthorized access to your account, you must notify our support team immediately.

3.3 Identity Verification

cv96 reserves the right to verify your identity, age, and payment method at any time. If a National ID (NID), passport, or other document is requested, it must be provided within the specified time. We reserve the right to suspend withdrawals until verification is complete.

4.1 Deposit Terms

The minimum deposit amount on cv96 is ৳500. Accepted deposit methods are: bKash, Nagad, and Rocket. After a deposit is completed, it generally takes a few minutes to be credited to your account. Please ensure you provide accurate information when making a deposit.

4.2 Withdrawal Terms

The minimum withdrawal amount from cv96 is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals can only be made to the same payment method used for the deposit. Withdrawals may be temporarily suspended if a security verification is required.

• All active bonus wagering requirements must be met before submitting a withdrawal request.
• The actual cash balance and bonus balance in your account are calculated separately.
• cv96 reserves the right to hold withdrawals for review in the case of suspicious activity.

4.3 Currency and Conversion

All transactions on the cv96 platform are conducted in Bangladeshi Taka (BDT / ৳). Any conversion costs incurred for transactions in foreign currencies must be borne by the user.

5.1 Welcome Bonus

New members on cv96 can receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. A 25x wagering requirement applies to this bonus. This means the total bonus amount becomes withdrawable after placing bets 25 times its value.

5.2 General Rules for Bonus Use

The following general rules apply to all bonuses and promotions:

• Each bonus must be used within a specified period — expired bonuses will be cancelled.
• Winnings from bonus funds must meet the wagering requirements before withdrawal.
• Attempting to claim bonuses through multiple accounts or manipulation will result in account closure.
• cv96 reserves the right to modify, suspend, or cancel any bonus or promotion.
• Bonuses may only apply to specific games or sections on the platform.

5.3 VIP Program

cv96's VIP program has three tiers: Bronze, Silver, and Gold. Bronze members can receive up to 0.4% weekly cashback, Silver members up to 0.8%, and Gold members up to 1.2% weekly cashback. Advancement to a higher VIP tier depends on activity and participation on the platform. cv96 reserves the right to change VIP terms.

6.1 Validity of Bets

A bet is considered valid when it has been correctly processed and confirmed in the system. If a bet remains incomplete due to a network issue or system error, cv96 reserves the right to review and make a decision on that bet.

6.2 Technical Errors

If a software or hardware error results in incorrect odds, payouts, or game results being displayed, cv96 reserves the right to void the affected bet or transaction and refund the amount wagered. Attempting to profit from a technical error is prohibited.

6.3 Prohibited Activities

The following activities are strictly prohibited on the cv96 platform:

• Bonus abuse (bonus hunting or arbitrage).
• Claiming bonuses or promotions using multiple accounts.
• Money laundering or any activity related to illegal funds.
• Introducing hacks, viruses, or malware into the platform's systems.
• Fraudulent conduct against other members.
• Placing bets using robotic or automated software.

7.1 Fair Play Policy

cv96 believes in fair play. All games operated on the platform are provided by third-party providers (including Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming) and use their own RNG (Random Number Generator) and systems. cv96 does not directly interfere with those results.

7.2 Data Security

The cv96 platform uses SSL encryption to keep your personal information and financial transactions secure. We are committed to ensuring the highest security standards. However, no online system is 100% error-free, so users should also take an active role in protecting their own accounts.

8.1 Commitment to Responsibility

cv96 believes that gaming is a form of entertainment — not a source of addiction. We are committed to ensuring a safe and healthy gaming environment for our members. If you feel that gaming is having a negative impact on your life, please contact our support team.

8.2 Setting Your Own Limits

cv96 gives members the ability to set their own limits. You may:

• Set daily, weekly, or monthly deposit limits.
• Take a break from the platform for a set period of time.
• Apply for permanent self-exclusion.

For more information on this, please visit our Responsible Gaming page.

8.3 Protection of Minors

Access to cv96 by minors (under 21) is strictly prohibited. If we suspect that a minor is accessing this platform, we will immediately suspend that account. Parents and guardians are requested to monitor their children's internet usage.

9.1 Data Collection

cv96 collects certain personal information from you during the registration process and while you use the platform. This information is used to verify user identity, provide services, ensure security, and fulfill legal obligations.

9.2 Data Protection

We do not sell your information to third parties. However, information may be shared with regulatory authorities or law enforcement agencies for legal requirements, fraud prevention, or contract enforcement. For more details, please read our Privacy Policy.

10.1 cv96's Rights

cv96 reserves the right to suspend or close any account at any time, with or without prior notice, and for any reason. In particular, an account may be closed immediately in the following cases:

• Any violation of these terms and conditions.
• Fraudulent activity or suspicious transactions.
• Providing incorrect or false information.
• If the user is found to be a minor.
• Suspicion of money laundering or illegal activity.

10.2 User Rights

You may request the closure of your account at any time through our support team. If your account balance contains real funds that have met their wagering requirements at the time of closure, those funds will be returned. Bonus funds or amounts with incomplete wagering requirements are non-refundable.

11.1 Right to Make Changes

cv96 reserves the right to amend or update these terms and conditions at any time. We will endeavor to give as much notice as possible before significant changes take effect. Continued use of the platform after any changes will be considered acceptance of the new terms.

11.2 Latest Version Takes Precedence

The latest version published on this page shall be considered the effective terms. Previous versions are considered void. Please visit this page regularly to stay updated on the latest terms and conditions.

12.1 Getting Support

If you have any questions or comments about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support is available in Bengali.

Our support team is always ready to quickly resolve any queries you may have.

12.2 Complaint Resolution

If you have a complaint about any matter, please contact our customer service team first. We take all complaints seriously and try to provide a resolution within a reasonable time. Providing your account information and relevant details when submitting a complaint will help speed up the resolution process.