21+ | Safe and Responsible Gaming

cv96 Responsible Gaming — In Your Control

Gaming is for entertainment, not addiction. cv96 puts your safety and well-being first. Set your own limits, stay aware, and enjoy.

What is Responsible Gaming and Why Does It Matter?

Online gaming can be an enjoyable form of entertainment, but it stays healthy only when you play consciously and in a controlled way. cv96's responsible gaming policy was built with your protection in mind. We believe every player has the right to play in a safe environment.

Responsible gaming means keeping full control over your time, money, and mental state. It is not a sign of weakness — it is the mark of a conscious and mature player. cv96 provides you with the tools to maintain that control.

Warning Signs

If gaming starts affecting your daily life, relationships, or financial situation, it is time to seek help.

Keep in Mind

Gaming is a form of entertainment. You should not game to recover losses or as a source of income.

Our Protection Tools

Deposit Limit Setting

Set your own limit for how much you deposit daily, weekly, or monthly. This limit takes effect immediately and protects you from overspending. Lowering the limit is instant; raising it takes effect after 24 hours for security.

Session Time Limit

Decide in advance how long you will play in one session. When the set time is up, cv96 will remind you to take a break. Setting a session time limit helps you maintain your mental and physical well-being.

Self-Exclusion

If you feel you need a short or long break from gaming, use the self-exclusion feature. Choose from a range of periods starting from 30 days up to a permanent ban. It is not possible to open the account while an active exclusion is in place.

Cooling-Off Break

Do not sit down to play impulsively after a loss. Use cv96's cooling-off option to take a break of 24 hours, 48 hours, or 7 days. You will not be able to log in to your account during the break period.

24/7 Support Team

cv96's Bangla-speaking support team is by your side seven days a week, twenty-four hours a day. Chat with us live about any gaming-related concerns or issues — we are always ready to help.

Account Reality Check

cv96 shows you your gaming activity at regular intervals — how long you have played, how much you have won or lost. This transparency helps you make informed decisions.

Age Requirement and Protection of Minors

cv96 strictly enforces the 21+ age limit. Participation of minors in online gaming is completely prohibited. Age is verified at registration and identity verification may be requested at any time.

If there are underage children or teenagers in the household, use parental control software on your device and never share your login details.

For Ages 21 and Above Only
  • Age verification is mandatory at registration
  • Identity may be verified at any time if there is suspicion
  • If a minor is identified, the account is closed immediately
  • Never share your login details with anyone
  • Keep parental controls active on your device
  • Never leave a logged-in account on a public device

Signs of Problematic Gaming

Ask yourself the questions below. If most of your answers are yes, consider seeking help.

  • Are you betting beyond your budget?
  • Are you repeatedly trying to win back money you lost?
  • Are you lying to family or friends about your gaming?
  • Do you feel restless or irritable when trying to stop gaming?
  • Is your work, studies, or relationships being harmed?
  • Are you taking on debt to fund gaming?
  • Are you unable to stop playing even though you want to?
  • Do you feel down when you are not gaming?

Do Not Hesitate to Ask for Help

If any of the signs above appear in yourself, reach out to cv96. Our team is able to guide you toward self-exclusion, limit setting, or professional support. Remember — acknowledging a problem is a sign of strength.

How to Activate Self-Exclusion

Self-exclusion is a feature that lets you limit or completely stop your ability to play at cv96 for a set period. The process is simple and takes effect immediately.

1

Log in to Your Account

Log in to your cv96 account and go to your profile settings.

2

Open the Responsible Gaming Section

Click on the "Responsible Gaming" tab in the settings.

3

Choose a Duration

Select a duration that suits your needs — 30 days, 60 days, 90 days, or permanent exclusion.

4

Confirm

A confirmation message will be sent. The exclusion will take effect immediately and cannot be cancelled before the period ends.

Self-exclusion can also be requested via live chat.

Setting Deposit Limits and Time Limits

Use these tools regularly to ensure your financial safety.

Daily Deposit Limit

Set the maximum amount you will deposit each day. Once the limit is reached, no further deposits can be made until the next day.

Weekly and Monthly Limits

Set weekly or monthly deposit limits for long-term budget management and track your balance.

Session Timer

Set a time limit for continuous gaming sessions. You will receive an automatic alert when the time is up.

Support and Contact

Do not face gaming problems alone. cv96 and specialist organizations are always ready to help you.

cv96 Live Chat

24/7 support in Bangla. Speak directly with our team for any questions related to responsible gaming.

Email Support

Send your self-exclusion or limit-setting request to: [email protected] — the team will respond promptly.

Professional Support

Gaming addiction is a recognized problem. Seek help from a mental health professional or counselor if needed.

Responsible Gaming Common Questions

Your account cannot be reactivated until the self-exclusion period ends. Once it ends, you will need to contact the cv96 support team to reactivate your account, and a cooling-off period will apply. In the case of permanent exclusion, the account can never be reopened.

Yes, lowering the deposit limit takes effect immediately. However, requests to increase the limit take effect after 24 hours for security reasons. This delay protects you from impulsive decisions.

The minimum age to play at cv96 is 21. Age is verified at registration and may be checked at any time as needed. If a minor is identified, the account will be closed immediately and any deposited funds will be returned.

To deal with gaming addiction, seek support from mental health professionals, counselors, or family. Contact a nearby government or private mental health center. The cv96 support team can also guide you toward the right resources.

If you think a family member has a gaming addiction, start by having an open conversation with them. Let the cv96 support team know — we will try to help regarding the account in question. If needed, seeking help from a professional counselor is a wise step.

Once self-exclusion is active, the balance in your account will remain safe. Whether withdrawals are available during the exclusion period depends on the set terms. Contact [email protected] for more details.

Enjoy cv96's World-Class Gaming Safely

Play responsibly, respect your limits, and keep entertainment as entertainment. We are always by your side for any support you need.